As a sector leader in the manufacture and supply of aluminium based coagulants, we are fully aware of the importance of satisfying our customer’s requirements and of the financial impact of nonconformities can have on our profitability. For these reasons Feralco are committed to complying with customer’s regulatory and statutory requirements and will strive to ensure that these will be continually met. Feralco will determine the risks that can affect the conformity of our products and address these as opportunities to enhance customer satisfaction. Feralco are dedicated to continually improving the effectiveness of our Quality Management System resulting in the fulfilment of all the requirements of ISO 9001.